Returns & Shipping
Returns
All sales are final. Refunds will ONLY be issued if your product is damaged upon receipt or the incorrect size. Proof of damage and size will be required for an exchange or refund. The product must be unused, un-burned, and/or unworn to be eligible for exchange or refund. Refunds, if deemed appropriate, will only be issued upon receipt of the damaged item. You must contact ME within 24 hours of receiving a damaged item and 30 days for incorrect-sized items for a refund/exchange.
If for any reason, you aren’t 100% satisfied, please contact ME at info@kr8tivelyme.com, and I will work diligently to resolve any issue.
Shipping
Currently only ship within the US. Orders will be shipped and processed within 1-2 business days. After your order is processed, please allow 2-3 business days for shipping. (The total processing and shipping time will be 3-5 days.) Once your order is shipped, you will be notified via email.
Custom / Personalized orders will be processed within 3-5 days depending on the order volume of the store. Please allow 2-3 days for shipping. You will be notified if there are any delays in processing and shipping.
Thank you for your support and patience as I work to provide you a quality product you will love!